User Manual: Create and Edit Users

To create or edit a user, go to Administration > Users



To create a new user account, select + Create new



  • A blank user account information screen will appear on the right side of the screen
  • Fill in all user information, including the email address, full name, and password
  • User passwords must be between 8 and 24 characters in length
    • A warning message will appear if the entered password does not fit these parameters
  • Assign a role by selecting a checkbox



  • Once all the information is entered, select Save
  • The user account will appear on the left with all other active accounts
  • The email address entered on creation will become the user’s permanent user ID
  • The email address (used, for example, to reset a password) may then be changed, but the user ID will remain the same



  • To edit a user, select the user account name from the left menu
  • Change any fields or assigned roles
  • Select Save



  • To inactivate a user, select the user account name from the left menu
  • Change the Status dropdown from Active to Inactive
  • This will keep the user account in the system (i.e. for audit) but the user will not be able to log in
  • User accounts may be reactivated at any time